Booking Fees

Seat Selection Fee

  • $12 - 45+
  • Complimentary for Flex, Premium and PremiumFlex passengers

Extra Legroom
Available for a fee

Pet Fee
$67 - $117+

Unaccompanied Minor Fee
$50 - $60+

Cancellation Fee

  • Fully refundable within 24 hours of purchase for flights departing from or arriving at a U.S. airport
  • Non-U.S. flights are non-refundable and U.S. flights are non-refundable 24 hours after purchase
  • Fully refundable for Flex and PremiumFlex passengers

Change Fee

  • Flight change: $70 - $130+
  • Name change: $70 - $130+
  • Flight and/or name changes are free for Flex and PremiumFlex passengers

Printed Boarding Pass Fee (at airport)


Priority Access or Early Boarding
$10+, only in select European airports

In-Flight Movies + TV

  • Complimentary on most international long haul flights
  • Most European flights: Free live TV; $6+ movies via Video On Demand, which is available on most flights in Europe; must use own computer device to view shows and movies
  • Headsets purchasable onboard for around $5

In-Flight Meal Service

  • $10+ for fresh food on long haul flights
  • $45 for pre-ordered meals on long-haul flights

Snacks + Beverages
Available for purchase


  • Free on most flights in Europe and on flights between the U.S. and the Caribbean
  • Not available on long haul international flights

Power Outlets
USB outlets available on most international long haul flights


1 Personal

  • Free
  • Weight limit: varies by ticket type
  • Dimension limit: 25x33x20 inches 

1 Carry-on Bag

  • Free
  • Weight limit: 22 lbs (10 kg)
  • Dimension limit: 55x40x23 inches 
  • Flex and PremiumFlex passengers have a higher weight limit capacity of 33 lbs (15 kg) for their carry-on
  • Flights to and from Dubai have a carry-on limit of 17.5 lbs (8kg)

Checked Luggage

Luggage Allowance
Combined, items cannot exceed 141 lbs (64 kg) in total weight

Per Item

  • Domestic flights: $35 - $70
  • International flights: $65 - $130
  • Weight limit: 70.5 lbs (32 kg)
  • Dimension limit: 118 linear inches (300 linear cm)
  • First carry-on is free for LowFare+ passengers
  • First and second carry-on is free for Flex, Premium and PremiumFlex passengers

Overweight Luggage Fee
$15 per kg

Updated: January 3, 2018